Giftify FAQs: Key Info for Merchants

Are you a merchant located in a centre with a Giftify gift card solution? Do you want to know more about our gift cards and understand what benefits you receive by participating in the scheme? Then you’re in the right place! Read on for a few FAQs that will clear it all up for you.

Are you a merchant located in a centre with a Giftify gift card solution? Do you want to know more about our gift cards and understand what benefits you receive by participating in the scheme? Then you’re in the right place! Read on for a few FAQs that will clear it all up for you.

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How do I onboard a Gift Card programme?

First, a representative from the Centre or Giftify will come to your store to add it to the whitelist of shops accepting Giftify’s semi-closed loop cards. Then, we’ll make a test purchase to ensure your shop is properly integrated into our  gift card management platform. That’s all it takes!

 

Why should I onboard my Shopping Center's Gift Card Programme?

Giftify’s gift cards will help your shop in many ways! As 31% of gift card customers purchase goods at full price and spend, on average, 40% more than the value of the card, Giftify will help generate improved margins and increase in-store sales (Giftify cards can only be used in store, not from your brand’s webshop)! Our gift cards also lead to a lower number of returns and repurchases. 

Additionally, the centre receives regular reports and insights about card spend locations and fund flows that can help you better understand your customers. And any time your centre gives the card programme a marketing push, you’ll benefit from extra exposure.

 

How do Giftify gift cards work?

Giftify’s card is a magnetic stripe card, so if you accept credit cards your payment system can accept our gift cards as well; you run them just the same as you would a Visa, Mastercard, or any other credit card. No additional installation or equipment needed! There is zero additional administration work for your store associates, and the transaction period is identical to what you’ve already negotiated with your payment provider for other cards.

 

Will I have to pay any additional fees to accept Giftify’s gift card transactions?

No! Since Giftify functions as a prepaid card using the international card network negotiated by your centre (Visa or Mastercard), you’ll only pay the card scheme commission fee set in your acquiring contract.

 

What are the different elements available on the back of Giftify’s Gift Card?

On the back of Giftify’s gift card, you can find all the necessary information!

Card back explanation

 

For more information, check out our support page

Merchant support